Frequently Asked Questions
Everything you need to know about shopping with Living Proof.
What are your shipping rates and delivery times?
We offer standard shipping on all orders, with delivery typically taking 3-5 business days. Express shipping options are available at checkout for an additional fee.
What is your return policy?
We accept returns within 30 days of purchase. Items must be in their original condition and packaging. Please visit our returns portal to generate a prepaid shipping label.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you offer international shipping?
Currently, we ship to customers within the United States and Canada. We are working on expanding our logistics to support international orders in the near future.
Are your products covered by a warranty?
Yes, we stand by the quality of our goods. Most items come with a one-year limited warranty against manufacturing defects. Please contact our support team for specific product details.